Last Updated: 25 August 2026

This Shipping Policy applies to orders and enquiries for ZAIMA® School Band Musical Instruments, a brand of Al Yumna Overseas Pvt. Ltd., India, through schoolband.zaimamusicals.com.

We supply school band, marching band, brass, woodwind and percussion instruments, band uniforms and accessories to customers in India and international markets.

1. Order Processing

Standard orders are generally processed within 2–5 business days, subject to product availability and payment confirmation.

Bulk, institutional, customized or made-to-order products may require additional manufacturing time. The estimated dispatch schedule will be communicated at the time of quotation or order confirmation.

2. Domestic Shipping – India

Orders within India may be shipped through suitable courier, transport or logistics providers depending on the product size, weight, quantity and destination.

Estimated delivery time may vary according to location and logistics availability.

3. International Shipping

ZAIMA® supplies musical instruments to international customers, distributors, institutions and business buyers.

International orders may be shipped through courier, air cargo, sea freight or another suitable logistics method depending on the shipment size, destination and agreed commercial terms.

4. Shipping Charges

Shipping or freight charges, where applicable, will be communicated in the quotation, proforma invoice, checkout or order confirmation.

For bulk and institutional orders, freight terms may be agreed separately.

5. Import Duties & Taxes

For international shipments, import duties, customs duties, local taxes, clearance charges and other charges imposed by the destination country are payable by the buyer unless specifically agreed otherwise in writing.

Customers are responsible for complying with the import requirements of their country.

6. Delivery Time

Delivery times are estimates and may vary due to:

  • Destination and shipping method
  • Courier or transport delays
  • Customs clearance
  • Public holidays
  • Weather conditions
  • Government restrictions
  • Other circumstances beyond our reasonable control

7. Tracking Information

Where tracking is available, shipment or tracking details may be shared with the customer after dispatch.

8. Shipping Address

Customers must provide a complete and accurate delivery address, contact number and other information required for shipment.

Al Yumna Overseas Pvt. Ltd. will not be responsible for delays or additional costs resulting from incorrect or incomplete information provided by the customer.

9. Damaged or Incorrect Shipment

Customers should inspect the shipment upon delivery.

If an item arrives damaged, defective or incorrect, please contact us promptly with the order details and supporting photographs/videos where applicable.

Eligible claims will be handled according to our Cancellation & Refund Policy and applicable order terms.

10. Bulk & Institutional Orders

Shipping arrangements for schools, colleges, academies, government organizations, dealers, distributors and other bulk buyers may be finalized separately according to quantity, destination and logistics requirements.

11. Contact Us

For shipping-related questions, please contact:

Al Yumna Overseas Pvt. Ltd.
Brand: ZAIMA®
Meerut, Uttar Pradesh, India
Website: schoolband.zaimamusicals.com